Username or user ID and password are the login details required for authentication on SAFSMS. However, in case a user forgets their password, it can be reset by the admin.
The following steps will guide you through on how to reset password as an admin user for a staff, student or parent.
Resetting password for a staff by admin
- Click on Admin
- Locate or search for Manage Users under Search for activity using relevant information,
- Choose User Accounts
- Click on Staff as show in the figure below
NB: Copy the circled user ID and password and give to Staff/Students/parents as the case may be to login.
5. Search for the user
6. Click on the user’s name
7. Press the Reset Password button, a new password will be created as shown in the figure below.
Resetting password for a student by admin
Follow steps 1 to 3 above then select Student as step 4. Follow the rest of the step till the end to reset the student's password.
Resetting password for a parent by admin
Follow steps 1 to 3 above then select Parent as step 4. Follow the rest of the step till the end to reset the parent's password.